Your data is in our hands Fully Secured

25winbd ("we", "us", "platform") takes your privacy very seriously. This privacy policy explains how 25winbd collects, processes, stores, and protects your personal information.

By using the 25winbd website, mobile app, or any related services, you agree to this Privacy Policy. This policy is effective alongside our Terms & Conditions effective in conjunction with.

25winbd only collects data that is strictly necessary to deliver its services. Below is a category-by-category breakdown of the data we collect.

Registration Information

Automatically Collected Data

• Device Information: Device type, operating system, browser type and version.
• Log Data: IP address, login time, session duration.
• Usage Patterns: Game preferences, betting patterns, page visits.
• Location: Approximate location (via IP address) for restricted region verification.

Financial Information

For payment processing, we maintain records of all deposits and withdrawals. Partial details of Mobile Pay, Nagad, or bank account numbers are collected solely for transaction verification. Full card or account numbers are never stored on our servers.

25winbd uses the data it collects for the purposes outlined below. Each use has a clear legal basis.

• Account Management: For creating your profile, verifying login, and securing your account.
• Service Delivery: To facilitate gaming, betting, deposit, and withdrawal processes.
• KYC Verification: To confirm identity and age in compliance with legal obligations.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customization: To recommend games and offers tailored to your preferences.
• Contact: For sending important updates, transaction notifications, and support.
• Legal Compliance: For generating reports required by regulatory authorities.
• Service Improvement: To improve platform performance and enhance the user experience.

25winbd shares your personal data with third parties only under strictly controlled circumstances. Information is never disclosed beyond the cases outlined below.

Limited Data Sharing Scenarios

• Payment Processor: Required information is shared with payment gateways such as Mobile Pay, Nagad, and Rocket to process transactions.
• Game Providers: Licensed game studios receive only the data strictly necessary to operate the games.
• Law Enforcement Agencies: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention Services: Data may be shared with authorized partners for the operation of anti-fraud systems.

All third parties with whom data is shared are required to comply with 25winbd's privacy standards and are contractually bound to ensure data security.

25winbd uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

Cookie Type

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not work as intended.

25winbd uses industry-leading technology and processes to protect your data. Our security framework operates across multiple layers.

• AES-256 Encryption: All sensitive data at rest is protected with military-grade encryption.
• TLS 1.3 Protocol: The latest TLS technology is used for all data transmission.
• Firewall Protection: An advanced Web Application Firewall (WAF) protects against cyber attacks.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account access.
• 24/7 Security Monitoring: Automated systems continuously monitor for suspicious activity.
• Penetration Testing: Regular vulnerability assessments conducted by dedicated expert teams.

25winbd does not retain your data longer than necessary. Specific retention periods are defined for each type of information.

• Account Information: For the duration of the active account and up to 5 years after closure.
• Financial Transaction Records: 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Log Files: 12 months for security purposes.
• Cookie Data: Varies by cookie type (see table above).
• Support Conversations: 2 years after the issue is resolved.

Once the retention period expires, your data is securely deleted or anonymized. If any data must be kept longer for legal or regulatory reasons, you will be informed.

25winbd respects your right to privacy. The rights listed below are yours, and you may exercise them at any time.

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request that inaccurate or outdated information be updated.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily paused.
• Right to Data Portability: You may request a copy of your data in a structured, portable format.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time.

25winbd strictly prohibits anyone under 18 from registering or participating in gaming. Protecting minors is one of our highest priorities.

• Age verification is mandatory at the time of registration.
• Proof of date of birth is required during the KYC process.
• Age verification may be carried out at any time if there is reasonable cause for doubt.
• If an underage user is identified, the account will be closed immediately.

If you suspect a minor is using 25winbd, please notify our support team immediately.

25winbd may update this privacy policy as needed. The following process is followed when changes are made.

• An email notice will be sent at least 14 days before any significant changes take effect.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• Archives of older versions are available from the support team.

For any privacy-related questions, concerns, or complaints, please reach out to our Data Protection Team.

• Email: support@25winbd.net
• Response Time: Within 24 hours on business days.
• Live Chat: 24/7 support is available on the platform.